EMEA E-commerce Manager

Our client, a well-known premium company renowned for its playful and contemporary design, is looking for an EMEA E-commerce Manager expert in SalesForce, to join its international team in Paris. The person will spearhead the online company's trading strategy ensuring revenue growth, profitability and exceptional customer experience.

Responsibilities

  • Develop and execute the online trading strategy for the EMEA region, driving revenue, profitability, and an exceptional customer experience.
  • Manage and maintain the platform to ensure optimal performance.
  • Managing online and offline store experiences seamlessly inline with online and Omni channel strategy.
  • Driving availability for region with buyers, planners, and merchandisers within the business to deliver optimised stock and order fulfilment KPIs.
  • Execute localised ranking, product listing and pricing strategy for region.
  • Website Management: Regularly update and maintain product information, images, descriptions, and promotional activity.
  • Collaborate with the marketing team to implement promotions, discounts, and product launches.
  • Conduct regular website audits to identify and resolve any issues.
  • Implement strategies to enhance user experience, navigation, and overall functionality.
  • Conduct in-depth analysis of website traffic and sales funnels to identify conversion bottlenecks.
  • Analytics and Reporting: Utilize analytics tools to monitor website performance and user behaviour, making suggestions on how to improve, where possible.
  • Conduct regular site audits to identify areas for improvement and implement solutions.
  • Generate reports on sales, customer trends, and other relevant metrics. Make data-driven recommendations for continuous improvement.
  • Develop and execute the online trading strategy to drive sales growth.
  • Build out 3rd party suppliers responsible for site development and ongoing projects.
  • Support the strategic evolution of our e-commerce strategy with the Ecommerce Director.

Profile

  • +4 years experience in similar role
  • Essential Salesforce Platform experience
  • Advanced Excel and Google Analytics skills
  • Strong analytical skills and commercial acumen
  • Strong influencing skills and stakeholder management



Posted by
Federica Pantanella
  • Job type: Permanent
  • Location: Paris, France, Europe
  • Sector: Ecommerce
  • Posted: 21 Jun 2024
  • Closed: 31 Aug 2024
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