EMEA E-commerce Manager

Our client, a well-known premium company renowned for its playful and contemporary design, is looking for an EMEA E-commerce Manager expert in SalesForce, to join its international team in Paris. The person will spearhead the online company's trading strategy ensuring revenue growth, profitability and exceptional customer experience.

Responsibilities

Develop and execute the online trading strategy for the EMEA region, driving revenue, profitability, and an exceptional customer experience.
Manage and maintain the platform to ensure optimal performance.
Managing online and offline store experiences seamlessly inline with online and Omni channel strategy.
Driving availability for region with buyers, planners, and merchandisers within the business to deliver optimised stock and order fulfilment KPIs.
Execute localised ranking, product listing and pricing strategy for region.
Website Management: Regularly update and maintain product information, images, descriptions, and promotional activity.
Collaborate with the marketing team to implement promotions, discounts, and product launches.
Conduct regular website audits to identify and resolve any issues.
Implement strategies to enhance user experience, navigation, and overall functionality.
Conduct in-depth analysis of website traffic and sales funnels to identify conversion bottlenecks.
Analytics and Reporting: Utilize analytics tools to monitor website performance and user behaviour, making suggestions on how to improve, where possible.
Conduct regular site audits to identify areas for improvement and implement solutions.
Generate reports on sales, customer trends, and other relevant metrics. Make data-driven recommendations for continuous improvement.
Develop and execute the online trading strategy to drive sales growth.
Build out 3rd party suppliers responsible for site development and ongoing projects.
Support the strategic evolution of our e-commerce strategy with the Ecommerce Director.

Profile