EMEA E-commerce Manager

Our client, a well-known premium company renowned for its playful and contemporary design, is looking for an EMEA E-commerce Manager expert in SalesForce, to join its international team in Paris. The person will spearhead the online company's trading strategy ensuring revenue growth, profitability and exceptional customer experience.

Responsibilities

• Develop and execute the online trading strategy for the EMEA region, driving revenue, profitability, and an exceptional customer experience.
• Manage and maintain the platform to ensure optimal performance.
• Managing online and offline store experiences seamlessly inline with online and Omni channel strategy.
• Driving availability for region with buyers, planners, and merchandisers within the business to deliver optimised stock and order fulfilment KPIs.
• Execute localised ranking, product listing and pricing strategy for region.
• Website Management: Regularly update and maintain product information, images, descriptions, and promotional activity.
• Collaborate with the marketing team to implement promotions, discounts, and product launches.
• Conduct regular website audits to identify and resolve any issues.
• Implement strategies to enhance user experience, navigation, and overall functionality.
• Conduct in-depth analysis of website traffic and sales funnels to identify conversion bottlenecks.
• Analytics and Reporting: Utilize analytics tools to monitor website performance and user behaviour, making suggestions on how to improve, where possible.
• Conduct regular site audits to identify areas for improvement and implement solutions.
• Generate reports on sales, customer trends, and other relevant metrics. Make data-driven recommendations for continuous improvement.
• Develop and execute the online trading strategy to drive sales growth.
• Build out 3rd party suppliers responsible for site development and ongoing projects.
• Support the strategic evolution of our e-commerce strategy with the Ecommerce Director.

Profile

• +4 years experience in similar role
• Essential Salesforce Platform experience
• Advanced Excel and Google Analytics skills
• Strong analytical skills and commercial acumen
• Strong influencing skills and stakeholder management